Wise diamonds are the hardest substance on earth — ten times harder than a Sapphire or Ruby. A 10 out of 10 on the Mohs hardness scale, Wise diamonds are extraordinarily resistant to heat, chemicals, and scratching. Furthermore, lab grown diamonds are less likely to chip than mined diamonds since they have less strain, defects, and impurities in their crystal structure.
Because of their quality, we guarantee that diamonds purchased from Wise Diamonds will not fade, cloud, change color, or lose their brilliance in your lifetime. If, at any time, your Wise diamond loses its optical quality after purchase, your diamond will be eligible for trade-in for a diamond of comparable size and quality. There is no additional fee for this warranty. Wise Diamonds reserves the right to waive this warranty with advanced pre-payment warning to a client for any commissioned stones cut to specifications not recommended by Wise Diamonds (such as stones too narrow or too shallow for quality fabrication).
DIAMOND TESTING RESULTS
There are many simple, low-cost tools on the market designed to differentiate mined diamonds from diamond simulants such as cubic zirconia, moissanite, white topaz, and yttrium aluminum garnet (YAG). Many of these cheap tools (some as little as $10 USD) are not able to properly identify laboratory-grown diamonds, due to the superior quality and purity of a laboratory-grown diamond. While most tools will identify a Wise diamond as a diamond, some tools may incorrectly identify a Wise diamond as a diamond simulant. As such, Wise Diamonds does not guarantee that every handheld tool on the market will correctly identify every lab diamond sold by Wise Diamonds. Wise Diamonds does guarantee that every lab diamond we sell will test as a lab-grown or synthetic diamond via a third-party gemological association such as IGI, GIA, or GCAL which utilize sophisticated, spectral analysis equipment for testing. Read more about why some diamond tester falsely tests diamond as a stimulant.
Wise Diamonds is proud to offer a warranty on its jewelry. Within the first two years of purchase, we will replace side or accent diamonds (of 0.25ct and smaller) that go missing if due to a manufacturing defect at no cost to the client. Wise Diamonds will examine any jewelry missing stones and make a determination regarding the nature of a missing side stone. Our warranty excludes coverage due to negligence. Should Wise Diamonds determine the repair needed is outside of the warranty coverage or time frame, Wise Diamonds is happy to provide a quote for paid repair. A re-sizing fee of $50 USD will be required, which covers fully-insured shipping both ways.
Any repairs or work not done by Wise Diamonds or authorized third parties we work with will void this warranty. We cannot stress enough the importance in choosing jewelry that is appropriate for your lifestyle. Wise Diamonds jewelry is made with precious metals of gold or platinum which are much softer than the diamonds they are holding. Precious metals are not impervious to breakage or damage. Please do not wear Wise fine jewelry during times of heavy hand use, such as gym activity, carrying heavy objects, grabbing onto handrails, or when coming into contact with cleaners or chemicals. Damage due to sudden impact, such as a fall, may require a complete re-make of the ring in order to repair it. If you are unsure about when and where to enjoy your fine jewelry, an Wise Diamonds Concierge would be happy to walk through some best practices for ensuring the longevity of your ring.
Wise Diamonds does not guarantee replacement for a lost center stone for any reason, and strongly encourages our clients to obtain jewelry insurance in the event of extreme damage, loss, or theft.
Please note that all of Wise Diamonds bridal jewelry is stamped with both the metal type and Wise’s name and/or logo for FTC compliance.
CLEANING AND MAINTENANCE
Jaipur residents are welcome to drop off Wise Diamonds jewelry for complimentary cleaning, polishing, and re-plating at the Jaipur location. Please allow up to 3 business days for service at either location. Both locations are strictly by appointment only.
For those outsides of the Jaipur, Wise offers cleaning and/or re-plating for $50 USD. This fee only covers the cost of fully insured shipping both ways; the actual service is complimentary.